Terms of Service

Article 1 (Purpose)

These Terms of Service establish the rights, obligations, and responsibilities of [Dermacoa Co., Ltd.] (the “Company”) and users in connection with the OMNIGRID service operated by the Company (the “Service”), as well as the conditions of use, payments, refunds, the allocation and deduction of AI Usage Quota, standards governing the use of AI-generated outputs, and other necessary matters.

Article 2 (Definitions)

• “Service” means OMNIGRID, the AI-based content-generation SaaS platform provided by the Company, and any related ancillary services.
• “Member” means a customer who accesses the Service, agrees to these Terms, enters into a service agreement, and uses the Service.
• “Non-Member” means a customer who uses the Service without registration, within the scope permitted by the Company.
• “Account” means the email address, user ID, password, and associated usage rights registered by a Member to use the Service.
• “AI Usage Quota” means the internal number of available uses consumed when using AI content-generation features within the Service, including image, text, prompt, and scenario generation.
• “Subscription Service” means a recurring subscription for which fees are automatically charged on a monthly or annual billing cycle.
• “AI-Generated Output” means text, images, prompts, scenarios, or other digital content generated by an AI engine based on prompts, images, materials, or other inputs provided by a Member or Non-Member.
• “External AI API” means OpenAI, Google, other image, text, or video generation APIs, or third-party technology services integrated by the Company to provide the Service.

Article 3 (Effectiveness and Amendment of These Terms)

1. These Terms become effective when the Company posts them within the Service or otherwise notifies users.

2. The Company may amend these Terms to the extent permitted by applicable laws and regulations.

3. If the Company amends these Terms, it will provide advance notice of the effective date and reasons for the amendment through the Service interface, an announcement, email, or another appropriate method.

4. A Member who does not agree to the amended Terms may terminate the service agreement. Continued use of the Service after the effective date of the amended Terms constitutes acceptance of the amended Terms.

Article 4 (Description of the Service)

1. The Company provides Members with AI-based content-generation tools. The Service may include AI image generation, blog post generation, short-form video scenario generation, prompt generation, social media content generation, video-production prompt generation, and other features added by the Company.

2. The Company may change, add, or discontinue certain features to improve Service quality, respond to changes in External AI API policies or cost structures, or meet operational needs.

3. The Company will provide notice through the Service interface or an announcement if a material change to or suspension of the Service occurs. However, where advance notice is impracticable due to an external API outage, urgent security measure, system error, or similar event, notice may be provided afterward.

Article 5 (Membership Registration and Account Management)

1. A user acquires membership by applying for registration in accordance with the procedures prescribed by the Company and receiving the Company’s approval.

2. Members must provide accurate information when registering and must not use false information or another person’s information.

3. Members are responsible for securely managing their Accounts, passwords, and payment information.

4. Members may not share, transfer, lend, lease, or sell their Accounts to a third party.

5. The Company may restrict access to the Service if it detects abnormal simultaneous logins, Account sharing, automated bulk requests, abnormal consumption of AI Usage Quota, or similar activity.

Article 6 (Free Trials and Non-Member Use)

1. The Company may offer Non-Members a limited free trial of certain features.

2. Features available to Non-Members, AI Usage Quota provided, generation quality and speed, retention of outputs, and other conditions may vary according to the Company’s operating policies.

3. The Company may offer certain features, including AI image generation, to Non-Members on a trial basis. The available free-trial AI Usage Quota will be governed by the standards displayed within the Service.

4. Non-Member trial features may be changed, reduced, or discontinued without prior notice.

5. The retention, download, regeneration, and commercial-use eligibility of outputs created through a Non-Member trial or event are governed by the Company’s operating policies.

Article 7 (Registration Bonuses and Promotional AI Usage Quota)

1. The Company may provide users who complete membership registration with complimentary AI Usage Quota as a registration bonus.

2. The amount, eligibility requirements, available features, and validity period of registration-bonus AI Usage Quota are governed by the Company’s operating policies.

3. AI Usage Quota provided free of charge through events, promotions, compensation, or similar programs is not refundable for cash and may not be transferred or sold.

4. If the Company identifies fraudulent or duplicate registration, registration through an automated program, abuse of a promotion, or similar misconduct, it may revoke the AI Usage Quota provided or restrict the Account.

Article 8 (Subscription Service and Automatic Payments)

1. The Subscription Service is offered on a monthly or annual basis and automatically renews according to the billing cycle selected by the Member.

2. Members may review their subscription status, next billing date, payment method, and payment history on the subscription-management page within the Service.

3. If a Member cancels a subscription, automatic billing will stop beginning with the next scheduled billing date. The Member may continue using the applicable plan for the remainder of the period already paid for.

4. If a Member upgrades or downgrades a plan, the effective date of the change, settlement of any price difference, and adjustment of AI Usage Quota allocated to each plan will be governed by the Company’s operating policies or the payment system’s policies.

5. Access to the Service may be restricted if a payment fails due to a card limit, payment-method error, digital-payment authentication failure, or similar issue. The Company may ask the Member to change the payment method or retry the payment.

6. The Company is not liable for delayed or failed payments caused by policy changes or outages of a payment gateway, card issuer, digital-payment provider, or payment-processing provider, except in cases of the Company’s willful misconduct or gross negligence.

Article 9 (Allocation, Consumption, and Expiration of AI Usage Quota)

1. AI Usage Quota is an internal counting unit used to access AI features within prescribed limits and is neither a cash-equivalent asset nor a prepaid electronic payment instrument.

2. Members may use the AI generation features provided by the Company within their remaining AI Usage Quota.

3. The AI Usage Quota is deducted for each successful request to or execution of an AI feature. However, different deduction weights may apply by feature type depending on advanced generation processes, infrastructure requirements, or similar factors.

4. The Company may provide information about the deduction and weighting standards for each feature through the Service interface or announcements and may change such standards as operationally necessary.

5. AI Usage Quota periodically allocated under a subscription plan is valid only during the applicable billing cycle and, unless otherwise stated, does not carry over to the next billing cycle and will expire.

6. When a recurring subscription renews, the Company allocates the new base AI Usage Quota applicable to the Member’s plan. Any unused quota from the preceding billing cycle may automatically expire.

7. If a Member cancels a subscription or the service agreement terminates, any remaining unused quota will be handled in accordance with the Company’s refund policy and applicable laws and regulations.

8. AI Usage Quota provided free of charge through events, promotions, or compensation is not refundable.

Article 10 (AI Generation Requests and Quota Deductions)

1. When a Member clicks a generation button or requests execution of an AI feature and the integration process begins, the AI Usage Quota may be deducted in accordance with the standards prescribed by the Company.

2. If a call to an External AI API begins and the associated integration cost is definitively incurred, the quota may be deducted in advance even before the final rendered output appears on the screen.

3. However, if an output is completely lost or not provided at all due to an evident error in the Company’s own systems, the Company may, upon the Member’s request and after verification, roll back or restore the relevant AI Usage Quota or provide reasonable compensation.

4. Restoration of quota may be restricted where generation fails for reasons not attributable to the Company, including a temporary interruption of the Member’s network connection, voluntary closure of the browser, an incorrectly written prompt, or rejection under an External AI API policy due to the entry of prohibited terms.

5. The quality, composition, wording, image style, accuracy, and commercial suitability of generated outputs may vary each time due to the nature of AI models. The Company does not guarantee that any particular output will be flawless.

Article 11 (Right of Withdrawal and Refunds)

1. A Member may request to exercise the right of withdrawal within seven days of the payment date in accordance with applicable laws and regulations.

2. A full refund is available only if the request is made within seven days of payment and none of the allocated AI Usage Quota has been used.

3. If a Member uses an AI generation feature by consuming any portion of the allocated AI Usage Quota, even once, the provision of digital content and services will be deemed to have commenced, and the right of withdrawal or refund may be strictly restricted.

4. Any consumed AI Usage Quota and fees attributable to a plan-service period that has already commenced are entirely excluded from the amount eligible for a refund.

5. AI Usage Quota granted free of charge through promotions, complimentary bonuses, event rewards, or similar programs is not eligible for any refund.

6. If a recurring subscription is canceled, no additional payment will be charged beginning with the next scheduled billing date. Whether a partial refund is available for the current billing cycle already paid for will be determined under this Article.

7. If a right-of-withdrawal or refund request is valid, the Company will process payment cancellation or reimbursement in accordance with applicable laws and the policies of the relevant payment processor.

8. The time required to process a refund may vary depending on the payment method and the policies of the card issuer, digital-payment provider, or payment gateway provider.

Article 12 (Inputs and Generated Outputs)

1. Members retain the rights and responsibilities associated with text, images, materials, prompts, and other inputs they submit to the Service.

2. Members must not submit materials that infringe a third party’s copyrights, portrait or publicity rights, trademark rights, personal information rights, trade secrets, or other rights.

3. Members may use AI-Generated Outputs according to their purpose in using the Service. However, the Company does not guarantee their eligibility for commercial use or copyright registration or that they do not infringe third-party rights.

4. Before using an AI-Generated Output, Members must independently verify compliance with applicable laws, platform policies, advertising-review standards, and third-party rights.

5. AI-Generated Outputs may resemble existing works, trademarks, images of individuals, public data, training data, or other materials. The Company does not guarantee the originality of an output or any exclusive right in it.

6. Members are legally responsible for their commercial use of AI-Generated Outputs or publication of such outputs on external platforms.

7. The Company is not liable for disputes arising from a Member’s inputs or use of AI-Generated Outputs, except in cases of the Company’s willful misconduct or gross negligence.

Article 13 (Reference Image and Style Storage Features)

1. The Company may provide a feature that analyzes style, color palette, composition, mood, character traits, and similar elements based on images or materials uploaded by a Member and uses the analysis as a reference for subsequent content generation.

2. Members retain the rights and responsibilities associated with uploaded reference images and must possess the authority to upload and use such images for AI generation through the Service.

3. The Company may retain original reference images or analysis data to provide the Service, improve quality, and facilitate repeated generation by Members.

4. Members may request deletion of reference images or stored style information at any time. Detailed procedures are governed by the Privacy Policy and instructions within the Service.

5. Due to the nature of AI models, the reference-image feature does not guarantee an output identical to the original and is provided only to reference a similar style or creative direction.

Article 14 (Prohibited Conduct)

Zero-Tolerance NSFW and Harmful Content Policy

1. Members must not use the Service to create, edit, transform, upload, request, facilitate, promote, distribute, or share NSFW, adult, pornographic, sexually explicit, sexually suggestive, provocative, erotic, obscene, or sexually exploitative content, including content that is entirely or partially AI-generated.

2. The following content and uses are strictly prohibited: sexual exploitation or sexualization of minors; child sexual abuse material; non-consensual intimate imagery; sexual deepfakes; nudification or simulated clothing removal; face swaps, deepfakes, or face manipulation; and unauthorized use of another person’s face, body, voice, likeness, or identity.

3. Members must comply with the OMNIGRID Acceptable Use Policy published on the Company’s website. The Acceptable Use Policy forms part of these Terms, and any violation of that policy constitutes a violation of these Terms.

4. The Company may use automated and manual safety controls to screen prompts, uploads, generation requests, and related activity. The Company may reject a request, withhold or remove content, restrict features, suspend an Account, or permanently terminate the service agreement where prohibited content, repeated blocked requests, or an attempt to evade a safety control is detected.

Members must not engage in any of the following conduct while using the Service:

• Using another person’s personal information, likeness, voice, copyrighted work, trademark, or similar material without authorization
• Generating content for an unlawful purpose, including false or misleading advertising, fraud, phishing, spam, or malware distribution
• Generating or soliciting NSFW, adult, pornographic, sexually explicit, sexually suggestive, obscene, or sexually exploitative material, or any inappropriate content involving minors
• Generating content contrary to public order, including content promoting hate, discrimination, violence, self-harm, illegal drugs, or criminal activity
• Generating content that may deceive or harm another person, including political opinion manipulation, impersonation, dissemination of false information, or deepfakes
• Using another person’s face, body, voice, name, or similar attribute to cause defamation, insult, impersonation, or invasion of privacy
• Interfering with the normal operation of the Service or abusing the Service through automated programs, bots, scripts, or abnormal bulk requests
• Transferring, lending, leasing, or sharing an Account with a third party or allowing multiple users to share one Account
• Probing the Service for security vulnerabilities or attempting unauthorized access, reverse engineering, or circumvention
• Damaging the Company’s reputation, credit, or business or interfering with the operation of the Service

If the Company confirms such conduct, it may, without prior notice, delete content, restrict generation, revoke allocated AI Usage Quota, suspend the Account, terminate the agreement, or take other appropriate measures.

Article 15 (Restrictions on Use and Termination)

1. If a Member violates these Terms or applicable laws and regulations, the Company may temporarily or permanently restrict the Member’s use of the Service.

2. The Company may terminate the service agreement if it identifies improper use, Account sharing, payment fraud, abnormal traffic, generation of prohibited content, or similar conduct by a Member.

3. A Member may request subscription cancellation or membership termination at any time through the procedures provided within the Service.

4. Upon membership termination, Account information, usage records, remaining AI Usage Quota, generated outputs, stored reference data, and similar information will be retained or deleted in accordance with the Company’s Privacy Policy and applicable laws and regulations.

5. Any remaining AI Usage Quota may expire following membership termination or termination of the agreement. Quota provided free of charge or through promotions is not refundable.

Article 16 (External AI APIs and Third-Party Services)

1. Certain Service features may be provided through external AI models, APIs, cloud services, payment gateways, digital-payment providers, or third-party platforms.

2. The provision of certain features may be delayed, changed, or suspended due to an external service’s outage, maintenance, policy changes, usage restrictions, pricing changes, model changes, or changes to content-filtering policies.

3. The Company endeavors to provide a stable Service but is not liable for temporary outages, generation delays, reduced output quality, or API call failures caused by an external provider, except in cases of the Company’s willful misconduct or gross negligence.

4. The Company may change the AI Usage Quota, feature scope, or deduction ratios provided under each plan in response to changes in External AI API costs, policies, or technical structures.

Article 17 (Suspension and Modification of the Service)

1. The Company may temporarily suspend all or part of the Service where operationally necessary for system maintenance, server expansion, security measures, incident recovery, external API maintenance, or similar reasons.

2. If a material Service interruption is anticipated, the Company will provide advance notice. However, notice may be provided afterward where unavoidable due to an emergency outage, security issue, external API outage, or similar event.

3. The Company may change features, designs, pricing plans, AI Usage Quota allocation policies, or generation options to improve the Service or meet operational needs.

Article 18 (Data Retention and Deletion)

1. The Company may retain Members’ usage records, AI Usage Quota consumption records, and generation request records for a certain period to provide the Service, verify usage history, provide customer support, prevent improper use, and process payments and refunds.

2. The retention periods and deletion methods for images uploaded by Members, entered prompts, generated outputs, reference images, and style-analysis data are governed by the Company’s Privacy Policy and operating policies.

3. Members may request access to, correction of, or deletion of their personal information and Service usage records within the scope prescribed by applicable laws and regulations.

4. The Company may retain payment history, transaction records, consumer dispute-resolution records, and other information subject to statutory retention obligations for the periods prescribed by applicable laws and regulations.

Article 19 (Privacy Protection)

1. The Company protects Members’ personal information in accordance with applicable laws and regulations. The collection, use, retention, and destruction of personal information are governed by the Company’s Privacy Policy.

2. The Company processes Members’ personal information only to the extent necessary to provide the Service and will not use it for unrelated purposes or provide it to a third party without the Member’s consent, except where specifically permitted or required by law.

3. Members may request access to, correction or deletion of, or suspension of the processing of their personal information in accordance with the Privacy Policy.

Article 20 (Advertising and Marketing Communications)

1. With a Member’s consent, the Company may provide marketing communications concerning the Service, events, promotions, new features, or pricing plans by email, text message, notification, or another method.

2. Members may opt out of marketing communications at any time, and the Company will cease sending such communications after the opt-out. However, essential notices concerning payments, security, changes to these Terms, or Service operation may be sent regardless of marketing consent.

Article 21 (Obligations of the Company)

1. The Company complies with applicable laws and these Terms and endeavors to provide a stable Service.

2. The Company implements security systems to protect Members’ personal information and publishes a Privacy Policy.

3. The Company endeavors to promptly address legitimate feedback or complaints submitted by Members.

Article 22 (Obligations of Members)

1. Members must comply with these Terms, applicable laws and regulations, instructions displayed within the Service, and the Company’s operating policies.

2. Members must not infringe another person’s rights or generate unlawful content while using the Service.

3. Members must securely manage their Account and payment information and are responsible for losses caused by their own negligence.

4. Members may not reproduce, sell, resell, lease, lend, transfer, or provide the Service as a commercial agency service without the Company’s prior consent.

Article 23 (Disclaimers)

1. The Company is not liable if it is unable to provide the Service due to an event of force majeure, including a natural disaster, war, terrorism, fire, power outage, communications-network failure, cloud-service failure, External AI API failure, or payment-processor failure.

2. The Company is not liable for a disruption in the use of the Service caused by a Member.

3. The Company does not guarantee the accuracy, completeness, reliability, legality, fitness for a particular purpose, or commercial performance of AI-Generated Outputs.

4. The Company is not liable for profits earned or losses incurred by a Member through the use of an AI-Generated Output, except in cases of the Company’s willful misconduct or gross negligence.

5. The Company does not intervene in disputes between Members or between a Member and a third party and is not liable for resulting damages.

Article 24 (Damages)

1. If the Company or a Member causes damage to the other party by violating these Terms, the responsible party is liable for such damage.

2. If a Member causes damage to the Company through the generation of unlawful content, infringement of third-party rights, Account sharing, fraudulent payment, abuse of the Service, or similar conduct, the Company may seek damages from the Member.

Article 25 (Dispute Resolution)

1. The Company and Members will consult in good faith to amicably resolve disputes arising in connection with use of the Service.

2. The Company may operate a customer support center or email contact channel to receive Member complaints or requests for remedies.

3. If a dispute cannot be resolved through consultation, it may be resolved through a consumer dispute-resolution body or a court of competent jurisdiction in accordance with applicable laws and regulations.

Article 26 (Governing Law and Jurisdiction)

1. These Terms are governed by and construed in accordance with the laws of the Republic of Korea.

2. If litigation arises between the Company and a Member in connection with the Service, the court having jurisdiction under applicable laws and regulations will serve as the court of first instance.

Article 27 (Business Information)

Company Name: Dermacoa Co., Ltd.

CEO: Eun Kyoung Nam

Adress: Room 312, 51 Hoam-ro, Buk-gu, Daegu (Samsung Creative Campus Venture Office)

Business Registration Number: 790-87-01762

Mail-order Business Report Number: No. 2025-Daegu Buk-gu-1091

Email: support@omnigrid24.com

Effective Date: May 8, 2026